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Like other pieces of essential safety equipment, The Philips HeartStart Home Defibrillator was designed to be safe, reliable and easy to use. The award-winning Philips HeartStart Home Defibrillator is designed with you in mind:
Easy to Use
Uses clear, natural voice instructions that talk you through each step Senses and adapts to your actions Coaches you through CPR Training video included
Safe Based on industry-leading technology Uses a highly accurate algorithm to determine whether the patient’s heart requires a shock Designed to only deliver a shock if one is needed
Reliable Performs comprehensive daily self tests Ready to use when you need it Check its status at a glance
Philips Leading The Way The Philips HeartStart Home Defibrillator…the latest in essential safety equipment
With more than 175,000 devices deployed, Philips is the worldwide market leader in portable defibrillators on airplanes, and in airports, workplaces, communities, and homes. The Philips HeartStart Home Defibrillator is the first and only home defibrillator available without a prescription for use by virtually anyone to help save a life when minutes count. This award-winning defibrillator has consistently been recognized for its ease of use.
Includes: Adult SMART Pads cartridge* (lasts 2 years) Battery (lasts 4 years) Training video Red carry case 5-year warranty
*The Infant/Child pads cartridge is sold separately, and available by prescription only. Talk to your doctor.
HeartStart User Considerations: You cannot use the HeartStart to treat yourself. Users may need to perform CPR. Responding to cardiac arrest may require you to kneel. Voice instructions and enclosed materials are in English. HeartStart provides audible and visible indicators when maintenance is required.
Frequently Asked Questions We know you may have questions about the HeartStart Home Defibrillator. We hope you find this list of frequently asked questions and answers helpful.
How do I use the Philips HeartStart Home Defibrillator? HeartStart is specifically designed for use by virtually anyone to help save a life. If you suspect that someone is in sudden cardiac arrest--they are not breathing and you can't wake the person--call 911 first. Then follow this three-step process to restart a heart: Pull, Place & Press. Step 1--Pull the cartridge handle--it's marked "PULL" in large letters. This initiates the clear calm voice that will guide you through the process.
Step 2--Place the pads on the patient's chest. The voice instructions tell you exactly what to do. HeartStart can even sense and adapt to your actions. If you are moving quickly, the voice prompts stay with you. If you are taking more time, HeartStart provides increasingly detailed instructions to help you place the pads correctly. Once HeartStart senses that the pads have been applied to the skin, it automatically begins analyzing the patient's heart rhythm. HeartStart decides whether a shock is needed--you don't have to.
Step 3-- Press the shock button. If HeartStart decides a shock is needed, it will instruct you to press the flashing orange button HeartStart is designed to only let you deliver a shock if it determines one is needed. HeartStart even provides CPR coaching.
Essentially, that's how it works. You can feel confident that the defibrillator is providing easy-to-follow, straightforward direction and coaching. All you need is the desire to save a life.
Does the battery need recharging? The long-life lithium battery does not need recharging. It contains power cells of the same kind safely used in many other consumer products, such as cameras.
The battery typically lasts approximately four years in "standby mode." "Standby mode" means HeartStart is standing at the ready to help save a life if needed. Every day, HeartStart runs self-tests to check its battery, pads freshness and internal circuitry. If it ever detects a problem, such as a low battery, it chirps like your smoke alarm to alert you.
Can the Philips HeartStart Home Defibrillator treat an existing medical condition? The Philips HeartStart Home Defibrillator is only intended for use in the treatment of the most common cause of sudden cardiac arrest, known as ventricular fibrillation (VF). VF occurs when the electrical system of the heart short circuits, causing the heart to quiver rather than pump in a normal rhythm.
If you have questions or concerns about your health, or an existing medical condition, please talk with your doctor. A defibrillator does not take the place of seeking medical care.
Why is a prescription no longer needed? The HeartStart Home Defibrillator is the first and only home defibrillator available without a prescription, which means that it is considered safe and easy to use by virtually anyone with the materials provided in the package.
Does Philips provide product and technical support? Yes, Philips has a telesupport line that is available to answer your questions from 8am to 6pm eastern time. Please call Philips at 1.866.DEFIBHOME (1.866.333.4246).
Is training needed to use HeartStart? HeartStart comes with a "Quick Start" poster, an Owner's Manual, Quick Reference Guide and a short training videotape, "How To Use Your HeartStart Home Defibrillator," to help you get familiar with the device. Philips recommends that anyone who might use the HeartStart watch the video and read these materials.
Users should have training in CPR and defibrillator use. Many training organizations offer a combined course.
As an added bonus, HeartStart also comes with discounted coupons for CPR training at the American Red Cross, American Heart Association or Medic First Aid.
Can I use Philips HeartStart Home Defibrillator on myself? You cannot use HeartStart on yourself. Victims of cardiac arrest are unconscious and not breathing.
If you have questions or concerns about your health, or an existing medical condition, please talk with your doctor. A defibrillator does not take the place of seeking medical care.
Is the Philips HeartStart Home Defibrillator safe? The Philips HeartStart Home Defibrillator was designed with safety in mind--safety of the victim, the user and those living in the household, including children and others who might be curious about the device.
HeartStart is designed to only deliver a shock if it determines one is needed. It will not deliver a shock to a person who doesn't need it. For the safety of the home responder, it is important to follow the voice instructions and to make sure that no one touches the patient when a shock is delivered.
Can the Philips HeartStart Home Defibrillator be used on children? Yes, HeartStart can be used on infants and children. HeartStart Infant/Child SMART pads cartridges are sold separately. A prescription is required. In fact, Philips defibrillators were the first automated external defibrillators available for use on children under the age of 8 or weighing less than 55 pounds.
HeartStart actually senses when the Infant/Child pads cartridge is installed. It automatically adjusts to deliver a lower energy level appropriate for infants and children, and also provides coaching for performing CPR on a child.
The Infant/Child Pads are available by prescription only. Talk to your doctor.
What if I need to defibrillate a child, but I do not have the infant/child pads cartridge? If you are not sure of a child’s exact age or weight, or if infant/child pads are not available, do not delay treatment. Perform 1 minute of infant/child CPR, call 911, then apply the defibrillator. Use the adult pads, but place them on the child’s chest and back. Remember that, with the adult pads on a child, the optional CPR coaching will be for an adult.
Does the Philips HeartStart Home Defibrillator come with a warranty? Yes, it comes with a 5-year home warranty.
What should I consider before purchasing HeartStart?
You cannot use the HeartStart to treat yourself. Users may need to perform CPR. Responding to cardiac arrest may require you to kneel. Voice instructions and enclosed materials are in English.** HeartStart provides audible and visible indicators when maintenance is required.
Can HeartStart be used on a person with a pacemaker or ICD? It is all right to use the HeartStart on a person with an implanted device such as a pacemaker or ICD, but do not place the pads directly over the implant. You can tell where an implant is located by a lump in the skin and a scar.
It is also all right to use HeartStart on someone wearing an oxygen mask.
Training The Philips HeartStart Home Defibrillator is designed to be fast to learn and easy to use. You can be confident that the device will talk you through each step of its use in an emergency situation.
HeartStart comes with a "Quick Start" poster, an Owner's Manual, Quick Reference Guide and a short training videotape, "How To Use Your HeartStart Home Defibrillator," to help you get familiar with the device.
We recommend that anyone who might use the HeartStart watch the video and read these materials.
As an added training bonus, HeartStart also comes with discounted coupons for CPR training at the American Red Cross, American Heart Association or Medic First Aid.
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